Home > Consumer Reviews > Xerox WorkCentre XE88 Laser Multifunction

My mom bought this as a gift for my dad for Christmas. We were using it as a copier for a few weeks because our Epson 440 was having problems. It is an excellent copier and I highly recommend it for that. The printing feature cuts off a little bit on the side though. Also when doing anything that involves feeding paper, the thing tries to feed about 10 sheets of paper at once(happened to me 2x). Then, to get the paper out if you can't pull it out, you have to take out both the toner and the drum and then pull it out that way. Then to load paper, there is a lever that you have to pull up to load the paper instead of just sticking it in and leaving like most things. And aren't a B & W scanner and copier exactly the same thing? It also tends to distort pictures a little bit(making faces shiner and weird). It's ok for light use, but definitly not a big business copier. And it doesn't come with a USB cable so if you want to use a color printer with it too, you must go out and buy a cable for that. An ok buy-not recommended for big business use.

I didn't really use it for scanning or printing purposes, but the copying function worked quite well until recently (lifetime of about 3 yrs). During copying function now, there seems to be gear grinding noises .. but copying is still functional. Toner is expensive, at approximately 1 hundred dollars.

Pros: Cheap, small footprint, not-heavy, copies at moderate speed.
Cons: Starting to malfunction at 3 yrs time (can be expected, cheap product), toner is expensive

First, Xerox claimed that they support Windows 2000 Professional, which was totally bogus. The "new" driver for Windows 2000 on their website is the one for Windows NT4. Tech support was the most imcompetent bunch I've ever seen. I was told conflicting stories by 3 different reps. Then the last person I talked to stated that USB connection only works on Windows 98, and does not work on WinME or 2000. It was funny the person I talked to before that said Windows 2000 only works with USB connection. Oh, they DO NOT ship a USB cable with it. If you buy the damn thing, you have to run out buy your own USB cable, only to find out it does not work. This WorkCentre only functions as a walk up copier right now. I would advise any who are lured by Xerox's cheap price and sales promotions to reconsider. If you look at the drivers on Xerox's web site, it have not been updated since 8/1999. I guess that is why Xerox is having finacial problem.

First, Xerox claimed that they support Windows 2000 Professional, which was totally bogus. The "new" driver for Windows 2000 on their website is the one for Windows NT4. Tech support was the most imcompetent bunch I've ever seen. I was told conflicting stories by 3 different reps. Then the last person I talked to stated that USB connection only works on Windows 98, and does not work on WinME or 2000. It was funny the person I talked to before that said Windows 2000 only works with USB connection. Oh, they DO NOT ship a USB cable with it. If you buy the thing, you have to run out buy your own USB cable, only to find out it does not work. This WorkCentre only functions as a walk up copier right now. I would advise any who are lured by Xerox's cheap price and sales promotions to reconsider. If you look at the drivers on Xerox's web site, it have not been updated since 8/1999. I guess that is why Xerox is having finacial problem.

Small, easy to use. Supplies are a bit expensive given the fact that they have to be replaced every couple of days.