Home > Consumer Reviews > VTech 2431 2.4 GHz DSS Dual Keypad Speakerphone

Best looking phone on the market and the best feature set. But I am looking for a replacement because it has been very problematic. I am somewhat of a gadget geek. I work from my home and have a wireless network and a big fast MAC and 2 PCs with wireless adapters - all of which could potentially interfere with the 2.4 G, but don't. The biggest problem is that having this set up has made trouble shooting other problems with the phone more difficult and the V-Tech support seems to always recommend that you have your phone 2 rooms away from your microwave, computer, or wireless router. Well, could anyone in their target market actually use this phone then?

6-7 months after I got the phone the microphone in the handset started going. By this time, I had lost my receipt (if you buy this - keep your receipt in a safe place!!). So I started using the speakerphone on the base, which after a month is starting to generate some annoying buzzing when dialing and during the other person speaking. At first people couldn't even tell I was on a speakerphone, but now, a month later, people are starting to say that I definitely sound like I'm on a speakerphone - you know that hollow, tinny sound.

No interference with my wirelss as long as I keep the base at least 2.5 feet from my wireless card.

Someone else reported a problem with the handset looking for base when it is right next to the base. Well, crazy thing is that I get that same error sound when I'm not even using the handset, just using the base.

Kooky phone. Has been a real problem. Can't return it because the problems didn't start until after the 30 days. Can't use the warranty because I can no longer find the receipt.

But it looks nice sitting on my desk...

Okay, I read all the reviews so I was warned; but the features were exactly what I needed so I took a chance. It didn't pay off. The features were fantastic: multiple handsets, speakerphone (one on handset is cool too), visual v-mail indication on base and handsets, convenient small size. The handset sound wasn't the best, but I could live with it.

But the phone was totally unusable. First, the handset that came with the base worked sometimes, but it also often completely garbled my speech. I thought (hoped) it was just a bad handset, so I moved the extra handset onto the base. That handset had such bad reception that I was close enough to the base to switch to speakerphone yet the person I was speaking to couldn't understand me over the handset (the batter was fully charged).

I wanted to like it, I tried to like it, but when it comes down to it, the phone has to support the basic functions of speech, and that's where this one fails.

We bought this phone the other night, when we got home and plugged it in to charge we realized we only bought the accessory phone. So the next day we went and bought this one and decided to keep the extra one. It works really great. We only have one phone jack in the house so the extra one comes in handy for the kitchen, no phone jack needed for that, just plug it in to the electrical outlet and you are off! It has some really nice features. Great sound. I used the speakerphone and the person I was talking to didnt even know I was on the speakerphone. Must be good enough quality for that to happen. This is the best phone for the price range. We are very pleased with the outcome of these phones.

This is an expensive phone and I was expecting better sound quality. It looks neat and I loved how it looks and its small size, however the sound quality was worse than my old Panasonic 49mhz phone that was 6 years old. There was a echo when I talked and a constant humming sound that I could not get rid of. For all the hype about 2.4 gigahetz phones I am not impressed. I returned it for Toshiba FD-9859 for less than half the cost and have been very happy with Toshiba's 900 digital phone.

vtech has finally lost weight with their new phone,the vt2431 is about the size of a cellular phone and the base-speakerphone is the size of a paperback book,small in size but big on features.the handset has a built in speaker and the sound is great,four ringer sounds to choose from.the only weak point might be that the range is not the greatest,maybe 60 or 70 ft from the base,but overall this cordless phone is well "up there" in the new styles and features.its a keeper in my book!