Home > Consumer Reviews > AT&T 9340 900 MHz Cordless Phone with Caller ID/Call Waiting (Dove Gray)

Last night after almost 1 year of frustration I took out a big hammer and set about to destroy this phone. It fails just often enough to drive me crazy!! I have missed important calls, been unable to make a call at important times, and spent an incredible amount of time fussing with it to get it working. In case you're stuck with one of these, I found that "rebooting" it by unplugging the base helps...

Best thing about this phone is its appearance -- really cute compact design. Apart from that.... the ringing is weird, just as described by reviewers before me; there's a phone directory but it organises numbers numerically, ie #1, #2 etc, instead of alphabetically. How are you meant to remember that Aunt Lucille is #16 and Cousin Gary is #9? Also, I found that its range wasn't great, not as good as phones I've had in the past. I hope AT&T reads all these reviews and does something with the complaints, but keeps the size and design of this phone.

I purchased this phone about 9 months ago and have been very dissatisfied from the beginning. I will list the pros and cons of this phone.

Pro's- 1. Compact design is very ergonomic. 2. Large easy to read display.

Con's

1. Long pause between the time you hit talk and you hear a dial tone or the person on the other line.

2. Tone sounds are very loud! This becomes very annoying.

3. The menu options are extremely confusing. The phone has many great customizable options, yet they are to complicated to make them very functional.

4. Many problems even getting a dial tone or answering calls. From day one sometimes the phone will say it is out of range even when I am within inches of the base. This becomes very annoying when trying to answer a phone call and I cant. I ended up having to buy a corded phone to place right next to the ATT 900mhz so that I could be sure to answer it.

5. The Page function only pages the phone with one quick short beep. This makes this function almost useless. You need two people to make this work, one person to continue pressing page and the other to search for it.

Conclusion-

Obviously my problems with the out of range message are a manufacturing defect. Maybe others have better luck. Yet, all other problems I find with the phone came standard. I think my next phone will be a Panasonic

Do yourself a favor & pick one of these up before they are discontinued, this is an excellent phone, easy to use in every way. The only reason I need a new one is because I dropped my last one too many times.

Do not buy this phone at all. The only reason to have a phone is to pick up call, or to make calls. Many times this phone cannot find a "suitable" channel to use for calls, so the owner is left unable to either make calls or pick up calls. A waste of money and a stain on the otherwise good AT&T name.