Home > Consumer Reviews > AT&T 9340 900 MHz Cordless Phone with Caller ID/Call Waiting (Dove Gray)

I was very disappointed by this phone. I've bought AT&T phones before & liked them, but this one stinks.

Most importantly, the ring detect on the phone isn't nearly sensitive enough. The phone doesn't ring on incomming calls to my house. I was told that the wires in my house were probably too long -- yet 2 other phones (from Sony & Siemens) work just fine. Additionally, the menu structure just isn't intuitive. There are too many keystrokes for most simple operations, and adding a phone directory is incredibly frustrating. The directory isn't even alphabetized -- the phone prompts you for the numerical 'slots' in the directory for the number you want -- stupid design.

The only thing that saved this phone from a single star was the nice physical design. The phone does feel well-built and comfortble in your hand.

Bottom Line - It doesn't ring & it's too hard to use.

I have never had a problem with an AT&T phone before, but the problems with this phone are endless. I had 3 of them, thinking I just had a bad one each time. The phone works great for a while then just stops ringing for no apparent reason. Once this starts, you can no longer get any response from any of the keys.

That's the problem. I've missed countless calls. I'm going to have to return this phone. Choose another!

I bought this phone because I wanted a voice-mail indicator, because it was attractive, and because so many other phones' ringers are shrill, piercing or just unpleasant, and this phone offered a choice of four different ringing sounds for all calls.

I was pleased with this phone's ringers.

Unfortunately, when answering a call, the phone omits the first three to five seconds of what I say while the handset scans around for the base unit! My callers hear dead silence while I stand there waiting for my handset to activate.

The voice quality is somewhat poorer than the Vtech 900-MHz analog phone that I owned previously. And in my tiny efficiency apartment, the AT&T phone's signal fades if I step behind a wall (closet or vestibule).

The voice mail indicator light is too dim to be seen in anything but a low-light setting.

Finally, the phone's menu options are a bit limited -- the volume control is not very flexible, the Caller ID memory buffer cannot be cleared.

Overall the phone is functional, but a big disappointment considering the AT&T brand name. The long delay in answering a call is intolerable -- after just a month or two, I'm back at Amazon looking for another phone.

These phones seem to have a problem where the ringer fails intermittently, even when on the base!

If you feel compelled to buy this lousy phone, be sure you have an answering machine!