Home > Consumer Reviews > HP 4200Cse ScanJet Flatbed Scanner

This scanner is one of the easy ones I have had the pleasure to work with. I use it when I have to retouch a picture or when I need to send a fax. The resolution is very accurate and the colors are right on the money. I've used mine for quite a while now and have had no problems from it. When I have a document the OCR software that came with it works well. I can send a document over to MSword that has maybe has some mistakes the OCR takes care of the problem and makes a great document. You can scan multiple pictures and send it to your imaging software and with it you can make pefect presentations. With the three buttons on the front there is no mistake about where it is to go. I just can't say enough good things about it. I'd say it's probably the best value for your money that you'll find.

I bought this scanner about 4 months ago, so there may be newer products that do more, but it is still a fine scanner. For the money, it gets pretty high resolution and is really easy to set up with its USB connection (no more Enhanced Parallel Port messes). It's pretty quiet, and about average speed. If I had to pick out some negatives, it would be the not-always working buttons on the front. Usually they do what they are supposed to, but sometimes it just beeps and does nothing. No real problem though, because it is easy to just launch the software. The only other problem I have had with it is the inconsistency of the light inside. In theory, the scanner turns on when the computer does, and sometimes the light turns on then too. Not a problem, because it will always turn on when you start your scan, as it should, but it doesn't always go out when you shut down the computer.

Received this scanner for Christmas and have already emailed and copied. Very quick, great color and black and white images very crisp. Good support system and loads onto Windows 98 very easily and quickly. Good buy for the price.

I bought this scanner. I found it to be quite useless. the software hangs my machine all the time. The light on the scanner doesn't go off (even with the patch from HP). On top of that, it won't run on anything other than win98 and HP says they won't support win2000. what are you going to do with it after 2 years. stick with win98 all the time just because you have this scanner. I would suggest, you stay away from this one.

I have had nothing but problems trying to use this scanner. The software constantly locks up. A message is then displayed stating that the scanner cannot be found. The light stays on. There is a patch on the HP site. It however, did not correct the problem. When and if you can get it to work, it does a fantastic job. Very good resolution and accurate colors. Sometimes you can remove the software and then reload it to get the scanner to work. If you are lucky and it starts you had better do all your scanning as it may not work once you have gone to a different application and try again to use it. I am very disappointed with HP's customer support. If the product is over 90 days old, it costs an arm and leg to talk with anyone. I plan to replace it with an Epson 1200.