Home > Consumer Reviews > VTech 2960 900 MHz 2-Line Digital Phone w/Answering System

I was extremely excited about purchasing the V-Tech 2960ci. I have had very good luck with one of their old phones and liked the option of having an answering machine for both lines.

I purchased the phone and connected it up. From one end of my house to the other (about 50 feet), the signal constantly dropped out. The range is severely limited. Going outside was impossible.

My other VTech phone (2-line alpha platinum) is wonderful. I can go anywhere in my house or yard without trouble. With that in mind, I exchanged my phone for a new one. The range was still limited to a mere 50 feet.

The phone is also difficult to shoulder. The cucumber shape may look cool, but it is not practical.

After trying the second phone, I exchanged it for another brand, which is much better.

This is my first electronics purchase from Amazon. It is one of the few phones on the market that had all the features I needed - and the price was quite a bit less than I expected to pay. But...

1. The design is more complicated than it needs to be - not intuitive at all.

2. The range is less than my other 900 MHz phones.

3. The battery needed replacing after five weeks.

4. The phone started goofing up after seven weeks, and, after waiting on hold for an hour, the factory said my only option was to box it up and spend the $10 to mail it in for exchange.

As a result, I'm not inclined to buy any more V-Tech products - even if the prices and features are good.

This is the best cordless phone that I have ever owned. It took me a while to track this one down. The 2 line feature, and caller id make this one stand out from the other VTech models.

The battery that came with the phone has a very long talk time. I have been amazed.

If you are planning on hanging this phone on the wall, be carefull, the handset doesn't hook on the base very well. Our is always falling off.

Overall I really like this phone.

I'm returning this phone tomorrow. It is nowhere near on par with the VTech DSS corless I have. I thought at first I had a lemon, so I got another one. Same thing! The problems are numerous: The audio quality of the answering machine (incoming and outgoing messages) is awful. About as good as those digital units of 7 years ago. Garbled. The distance from the base is lousy, it's hard to tell whether you have messages until you get right up to it (very dim display), and the handset audio is lousy. VTech just didn't put the R&D or decent components into this one. It's going back to the store, and I don't recommend it. I've got 1 other VTech and 2 Panasonic cordlesses. This was the worst of the batch by far.

In the last 2 days I have had 3 of these phones, and none of them have worked.(if you want to use 2-lines). It works fine for one line but when you plug in line 2 it disconnected both lines.I could talk on line 1, plug the jack in for line 2 and get a dial tone over my conversation. The customer service department had no idea how to help (really helpful), said maybe i got one from a bad batch but I bought each of the 3 phones at different stores in CO. Maybe the state got a bad batch. After all the hassel of buying, trying and then returning I think I will try a different brand.