Home > Consumer Reviews > AT&T 9520 900 MHz Digital Spread Spectrum Cordless Phone

This phone has great range and clarity. It's also very small and light, making it quite portable. However, it doesn't have many features, the volume is low and not adjustable, and the dang thing is so small that someone with stubby fingers would have trouble dialing. Also, it's uncomfortable to use. The phone wasn't right for me and I returned it for the ATT 9400. But it's good at what it's designed for.

I specifically purchased the AT&T 9520 to use with a headset. I even bought the "recommended" (by Amazon.com) AT&T headset. When I received the phone, I discovered that there was inadequate headset microphone amplification resulting in callers not being able to hear me speaking. And this is NOT a headset problem. I tried several different headsets (Jabra, Plantronics, Radio Shack) and they all had the same problem. All of these headsets worked fine with a Northwestern Bell 39512 2-line 900MHz phone that I bought AFTER I gave up on the AT&T 9520. The only good point to this phone is the phenomenal range, but this is typical of 900MHz DSS phones. Bottom line - good phone for the money if you're not going to use a headset.

This phone is my first excursion into the world of 900 MHz telephones. I am quite pleased with this product. It has at least two times the range of my old AT&T 5470 which it replaced. The battery back-up for the base station is a useful feature, especially if you are stuck with an unreliable electric utility company. The handset is noticeably smaller than a conventional cordless and is very portable. A user will find the keypad difficult to use only if he has fingers the size of bananas. I also purchased the AT&T 90800 headset for use with this phone and recommend it as a useful accessory. Overall, this phone has proven to be as advertised.

A tin sounding feedback of my own voice. Unit is too small to hold comfortably for any length of time. Key pad too small to use consistently without error. For $100 seems like a toy rather than a durable electronic device. I returned the phone and am researching for replacement.

I bought this phone recently and am pretty happy with it. I also have hands free set attached to it and it has been working admirably. The only complaint is the sound sometimes seems to have a little echo. Although it is somewhat noticeable, it has not really been an issue with sound quality. I also like the size of the handset because if your using it with the hands free set you can just slip it right into your pocket. As to one of the reviews complaining it being to small, I have not experienced this personally. Other than that miner defect I have noticed nothing else wrong with this phone. I would recommend it. Also the range of this phone is great.