Home > Consumer Reviews > AT&T 360 Clock Radio Corded Phone with Caller ID

This product obviously never saw an AT&T test lab.The features to set the alarm (both to set the time and turn it on and off) is completely obscure. Why is "radio" labelled A and "buzzer" B? There's enough room for the names. Why do you have to press one button then change the time then press another? Why does it flash the time for a while then stop?

More aggravating points: a very bright red light stays lit until you go through and view EVERY new call in the caller ID interface. You cannot turn it off; pressing the Caller ID button brings up another interface. There is no radio on/off, but a "radio" button that serves that function in an obscure manner.

Yes, it takes a 9-volt battery for backup, but in a power outage last night - this was the last straw - the clock pooped out after a few hours with a fresh, tested battery. Why? Because it had to devote so much energy to keeping the caller ID red light lit up.

Ay, caramba.

I'm returning this. It has good electronics, but awful design. This product reminds me of the Nutr-I-Matic from Hitchhiker's Guide to the Galaxy: you're so overcome with joy at defeating its minor design flaws that you overlook that it has major design flaws rendering it less than useful. (Or, to put it another: it's almost, but not entirely, exactly unlike a clock radio or a phone.)

Based upon other customers reviews, I bought this product because I wanted a digital radio that would reliably wake me up in the morning. The radio quality is the only redeeming feature I can see in this product. It is worthless as a clock - the face is angled so one must be above it and within 2 feet to read the pale display of the time. The illuminated display area is too bright making sleep all but impossible while the readout is practically invisible. Contrary to the advice of AT&T tech support, the alarm MUST be activited each night even when the word ALARM remains in the display area. The volume control is poor, but that seems the least of this products problems. Too much technology and too little common sense!

Excellent clarity on the phone and radio. Has volume control for phone. Volume control on radio/alarm is in a very bad location. Reach over and turn the clock where you can see it and you have inadvertanly turned the volume all the way down. That is a real problem come morning. While this is a first rate phone and radio, I have a problem with having to push so many buttons to set the alarm. To reset the alarm for the next day, you must turn off the alarm and then remember to turn it back on for the next day. Alarm A is radio; alarm B is buzzer.

Although this product is great, I cant give it 5 stars. I really like having a digital radio, I can finally get stations I used to only be able to get in the car. But the precision of the radio was lost on the volume slide thing. It is very imprecise. And like the review says, you cant see the time when the radio is on. Also, if you accidentally bump the phone off the hook, the radio will not come on (very bad if you have that as your alarm). Still, its worth getting it, especially if you live in a dorm or a place where you dont have a lot of space.

I have not liked this unit since I bought it 18 months ago. The programming is not intuitive at all. Secondly, the snooze and alarm buttons are difficult to find if the unit is on the left side of the bed. Also, by the size of the display you'd think it would be easy to read. However I cannot see it from my bed--a foot away--let alone across the room. A black display with lighted letters/numerals would be better. Then yesterday I unplugged the phone as instructed to replace the 9V backup battery. When I plugged it back in, the light came on but there is no display. The radio won't work and neither will the alarm. All I have left is a phone. I bought this unit for the combination of features/price but I guess you get what you pay for!